Communication Software

BEST IN OUR FIELD

Interact with your customers on multiple touch points with the help of our communication software.

Capture text, audio and video for future reference. The integrated collaborative tools will enhance your overall capabilities by incorporating with your systems such as CRM and would eliminate the data migration problem.

A2P SMS

Our A2P SMS is dynamic and multilingual so that you can cater to your clients from various geographies. You can trigger group messages with a click of a button and reach out to your target group within seconds. You can customize, schedule handle traffic and also generate reports and analytics via the A2P SMS service that would ensure that it is cost effective and all your intended touchpoints are being covered.

WhatsApp Business

Five key reasons why WhatsApp Business can enhance your customer interaction and act as a game-changer in your communication strategy.

BRAND IDENTITY

As WhatsApp verifies every business account, your customers can be confident that they are talking to you and not an imposter. Businesses can also engage in creative conversations by incorporating multimedia such as images, videos and documents.

CONVENIENT TWO-WAY COMMUNICATION

Customers and businesses can communicate via WhatsApp chat. This feature adds a personal touch wherein the business can fulfill customer requirements, sell their product, and simultaneously service the customer – all on a single platform.

AUTOMATE MESSAGES

Businesses, with the help of WhatsApp business feature, can devise an ‘Away’ response for customers to know when they can expect a response.

BUILT-IN SECURITY

WhatsApp’s end-to-end encryption makes it one of the most secure communication platforms that strives to maintain subscriber privacy. With the built-in security feature, you can be rest assured that the transactional, as well as behavioural data, is safe.

TEMPLATIZED MESSAGES

Templated responses can be created with the help of WhatsApp chatbot service to answer common customer queries such as delivery status, two-factor authentication, payment updates, ticket updates and notifications.

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